FAQ
How often do you release new content?
We aim to provide fresh and engaging content regularly. New content is typically released on a weekly basis, following the race schedule for the British pro cycling scene, so you get a steady flow of great new content.
Do you have livestreams?
Yes. Thanks to your support, we're able to offer livestreams for the final hour of each race.
Why only the final hour? Livestreams cost a lot of money to do properly; we fund race highlights ourselves to help the British races and we need to double or triple our funding to give each race a full livestream from start to finish.
If you're desperate to catch the action live, please do! And if you can't catch the racing live, stick around for a polished post-race show and extended highlights.
Where do your profits go?
We put our profits back into helping the British pro cycling scene.
We fund highlights for the National Road Series entirely from our own pocket to help support riders, teams, and organisers to build a sustainable racing scene in the UK.
In 2024, we're going one step further and organising our own race, the Cambridge Criterium, to help give back to the cycling community.
What benefits do I receive as a subscriber?
As a subscriber, you gain access to exclusive content, live coverage, and extended highlights. You also help to keep our coverage of the British pro cycling scene sustainable.
How can I update my account details?
You can easily update your account details by logging into your account and navigating to the account settings or profile section. From there, you can make the necessary changes.
How do I manage my subscription?
Managing your subscription is easy. Simply log into your account and navigate to the subscription settings. From there, you can update your payment information, change your subscription plan, or cancel your subscription if needed.
How are subscriptions renewed?
Subscriptions are typically renewed automatically based on the billing cycle you selected during signup. You will be notified in advance about upcoming renewals, and the payment will be processed using the payment method you provided during registration.
I need help with my subscription.
If the information you require is not available on our website, feel free to contact us via the information on our Contact page. We’ll do our best to get back to you within 24 hours.